
Featured Work:
The UN Digital Library was built for everyone, but its item details page spoke only to experts. We ran the UNDL's first usability study to find out why, and what to do about it.
๐ UX Research
Wikipedia's iOS app had 40+ accessibility violations blocking users with disabilities from contributing. I audited six flows against WCAG 2.2, then delivered prioritized recommendations to the Wikimedia Foundation team.
๐ UX Research
โฟ Accessibility Audit
๐ค Nonproft
Our teamโs usability testing uncovered confusion with the platformโs features, as well as a lack of visibility for what users valued. We made recommendations across three webpages to improve the overall discoverability of SHOPORG's features and offerings.
๐ UX Research
Riders could book a ticket on Amtrak's website, but planning the trip around it was a different story. A research-driven redesign of the navigation and information architecture to make the first click feel obvious.
๐ UX Research











